Last Updated: August 11, 2026
Effective Date: August 11, 2026
Welcome to Brilliance Cleaning LLC. By accessing or using our website and services, you (“User,” “Client,” “you,” or “your”) agree to be bound by these Terms and Conditions (“Terms”). Please read these Terms carefully before using our website or requesting our services.
If you do not agree with these Terms, please do not use our website or request our services.
Brilliance Cleaning LLC is a professional cleaning services company serving residential customers in Raleigh, North Carolina and surrounding areas.
Our services include, but are not limited to:
Our contact information is as follows:
Company: Brilliance Cleaning LLC
Address: 5920 Kayton Street, Raleigh, NC
Service Area: Raleigh, North Carolina
Email: brilliancecleaningllc@gmail.com
Phone: (919) 348-7942
You agree to use our website only for lawful purposes and in a manner that does not interfere with the operation of the website or infringe upon the rights of Brilliance Cleaning LLC or others.
You may not:
Our website may allow visitors to request information, estimates, consultations, or appointments for cleaning services.
Services provided by Brilliance Cleaning LLC may include residential house cleaning, window cleaning, move-in and move-out cleaning, post-construction cleaning, and other related cleaning services.
Submitting a service request, quote request, contact form, or appointment request through our website does not constitute a binding contract or guarantee that services will be provided.
A service appointment is not considered final until it has been confirmed by Brilliance Cleaning LLC.
The scope, frequency, duration, pricing, and specific requirements of a cleaning service may vary depending on the size and condition of the property, the type of service requested, the condition of the areas to be cleaned, and other project-specific factors.
Any quote or estimate provided before the service is subject to the information provided by the client and may be adjusted if the actual conditions of the property differ materially from the information provided when the quote was requested.
We reserve the right to decline a service request when the requested service is outside our service area, outside the scope of services we provide, or when conditions at the property make the requested service unsuitable or unsafe.
Clients who need to cancel or reschedule a confirmed appointment should notify Brilliance Cleaning LLC at least 24 hours in advance.
Late cancellations or missed appointments may be subject to a cancellation or service fee, depending on the circumstances and the applicable service agreement or booking terms.
We may need to reschedule an appointment due to circumstances beyond our reasonable control, including severe weather, unsafe property conditions, emergencies, staffing issues, or other circumstances that may prevent the service from being performed safely or properly.
Clients are responsible for providing accurate information about the property and the requested cleaning services.
Clients should inform Brilliance Cleaning LLC in advance of any conditions, hazards, special requirements, restricted areas, or other circumstances that may affect the performance of the service.
Clients are also responsible for providing reasonable access to the property at the scheduled appointment time when access is required to perform the requested services.
We reserve the right to refuse or discontinue a service if we reasonably determine that conditions at the property present a health or safety risk to our employees, contractors, or other individuals.
Cleaning results may vary depending on the existing condition, age, materials, surfaces, stains, buildup, damage, and other characteristics of the property.
Certain stains, discoloration, buildup, damage, odors, or other conditions may not be completely removable through ordinary cleaning methods.
Brilliance Cleaning LLC does not guarantee that every stain, mark, buildup, odor, or other pre-existing condition will be completely removed.
Clients should inform us before the service of any particularly delicate surfaces, materials, finishes, or items requiring special care.
Unless otherwise stated, all content available on this website, including text, photographs, images, graphics, logos, designs, videos, and other materials, is owned by or licensed to Brilliance Cleaning LLC and is protected by applicable intellectual property laws.
You may access and use the website for personal and lawful purposes. You may not reproduce, modify, distribute, publish, transmit, display, sell, license, or create derivative works from website content without our prior written permission, except where permitted by applicable law.
Our website may contain links to third-party websites, applications, or services. These links may be provided for your convenience.
Brilliance Cleaning LLC does not control or operate third-party websites and is not responsible for their content, availability, security, privacy practices, or terms and conditions.
Your use of third-party websites or services is subject to the terms and policies established by those third parties.
The information provided on this website is for general informational purposes only. While we make reasonable efforts to keep the information on the website accurate and up to date, we do not guarantee that all information is complete, accurate, current, or error-free.
Information about our cleaning services, pricing, availability, service descriptions, and potential results is provided for general informational purposes and does not constitute a guarantee that a particular service, price, result, or availability will apply to every property or situation.
Your use of the website is at your own risk.
To the fullest extent permitted by applicable law, Brilliance Cleaning LLC, its owners, employees, agents, contractors, and affiliates shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the website or your inability to use the website or its content.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
Any liability relating to a specific cleaning service may also be governed by the applicable service agreement, booking terms, or other agreement between Brilliance Cleaning LLC and the client.
Your use of the website is also governed by our Privacy Policy, which describes how we collect, use, disclose, and protect your personal information.
Please review our Privacy Policy for additional information regarding our privacy practices.
To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Brilliance Cleaning LLC, its owners, employees, agents, contractors, and affiliates from claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising from or related to:
These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law provisions.
To the extent permitted by applicable law, disputes arising from or relating to these Terms or your use of the website shall be subject to the applicable courts located in North Carolina.
Nothing in these Terms prevents either party from exercising any rights or remedies available under applicable law.
We reserve the right to modify or update these Terms and Conditions from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the website after changes have been posted constitutes your acknowledgment and acceptance of the updated Terms, to the extent permitted by applicable law.
We encourage you to review these Terms periodically to remain informed about any changes.
If you have any questions about these Terms and Conditions, please contact us:
Company: Brilliance Cleaning LLC
Address: 5920 Kayton Street, Raleigh, NC
Service Area: Raleigh, North Carolina
Email: brilliancecleaningllc@gmail.com
Phone: (919) 348-7942
